How Lobbie works

Simple but powerful patient management solutions for your workflow. You can use Lobbie for just sending forms or have Lobbie handle your entire patient care cycle.

1. Send your patients your digital forms or Intake Packets manually or automatically when an appointment type is scheduled

  • Our pre-arrival digital forms and patient intake system lets your patients AND staff spend less time on scheduling and registration.
  • Our end-to-end patient on-boarding solutions improves and optimizes your waiting room, starting before the patient’s arrival and continues after they leave.
  • We will create electronic versions of all of your forms and docs. If you don't have forms, you can use our pre-made templates.
  • Forms can be put on your website or easily sent to patients via email or text. You can even use QR codes to get the right form to the right person, both in-office and remotely. The correct form or packet can also be sent automatically when using the Lobbie appointment scheduling functionality.
  • Patients confidentially and efficiently answer questions about their clinical history and health risks, at their own pace and from anywhere they choose (home, work, their car, etc), instead of rushing through forms in your office or slowing down the patient queue.
  • Increase efficiency and eliminate redundant tasks, manage appointments online, in real time, patients can even self-schedule from any device if allowed.

2. The patient gets notifications and reminders via text and/or email about required forms or scheduled appointments

  • Increase intake efficiency, reduce no-shows, late arrival, missing forms and patient churn using our dynamic confirmation and reminder systems.
  • Lobbie is optimized for mobile, desktop and tablets. Patients don't have to download anything or create an account. They love Lobbie’s simplicity!
  • Forms not completed in one sitting can be saved and finished when convenient or prompted.
  • E-Sign and Consent Management - All consent forms, disclosure, privacy notices, etc are dynamic and signed by patients electronically as often as you require (once, every six months or annually), by the patient or representative you require.
  • Patients are sent confirmation of appointment scheduling and are sent reminders as the date draws near.
  • Patients that have opted in to waiting list alerts can be messaged that an earlier appointment by type is available if another patient cancels. They can even schedule themselves with Lobbie’s self-scheduling turned on.
  • Lobbie’s confirmation and reminder system makes your patient communication and scheduling easier and more effective, while keeping your patients informed and organized pre-, during and -post their appointment.

3. Get a full up-to-date overview of all form statuses and scheduled appointment workflow

  • Pre-arrival – Expect up to 91% of patients to complete their forms before they arrive, using their smartphones or desktop computers
  • Automated Reminders - A dashboard shows you the status of every patient, their forms completion percentage, any appointment status and can even direct them to the proper treatment room as required
  • Easily export completed forms directly into PDF, Print or your PM or EHR system. Same with appointment data.
  • Do you know how your practice or facility did today? Last week or month? How many no-shows, cancellations or how many appointments started late because of patients or your clinicians? Lobbie gives you insight into how you are doing and the tools and reports to keep your schedules full and on-time!