Communication & Reminder automation

Lobbie’s confirmation and reminder system, makes your patient communication and scheduling easier and more effective, while keeping your patients informed and organized.

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Decrease no-shows and increase right-time appointments with email and text reminders.

  • Text and email patients about their virtual or in-person visit, before and after appointments, to improve patient communication
  • Reduce front desk phone time and missed calls, with “smart” text and email appointment reminders, registration prompts, and other visit related announcements
  • Create customized reminders based on your patient demographics and behavior. 
  • Patients can confirm appointments via text/email to reduce phone calls. Our customers see a 90%+ read-rate within two (2) minutes of delivery of text messages
Stay connected with patients and keep them informed and on-time with email and text outreach prompts and alerts.

Reschedule appointments via SMS

Lobbie’s automated rescheduling tools are easy to use for both patients and the front desk.

  • Take the busywork out of rescheduling
  • Reschedule any patient who cancels
  • Decrease missed appointments
  • Keep your schedules full
  • Increase patient satisfaction

Fill cancelled time slots

Fully automated workflows for sending earlier appointment offers to matching patients.

  • Recapture lost revenue
  • Increase patient satisfaction
  • Balance practitioner workloads by sending patients to less-busy practitioners
  • Bring in most valuable appointments earlier

Online form completion

Allow patients to fill out forms easily and securely - Happier patients, less hassle.

  • Reduce wasted time when patients show up without their forms
  • Patients can fill out forms anywhere
  • Automated form fill reminders
  • Get rid of clipboards
  • Works on all devices - Phone, Tablet, Desktop
  • HIPAA & HL7 Compliant
  • Integrate with your EMR
  • We convert your forms to a digital format for you - for no extra charge
  • Easy for patients to use

Manage patient satisfaction

Communicate with patients when problems arise to improve patient happiness.

  • Keep your social media review scores high
  • Respond to issues proactively with Lobbie’s easy-to-use communication tools

Simple remote
check-ins

Let your patients check in remotely to reduce front-desk workload and improve patient safety

  • Know which patients are at risk of not showing up
  • Reduce missed appointments
  • Plan out your workday based on better data flow
  • Location-Aware Check-In: Patients can check in when near the facility. Be assured that patients are near the facility when they're checking in.

Online form completion

Allow patients to fill out forms easily and securely - Happier patients, less hassle.

  • Reduce wasted time when patients show up without their forms
  • Patients can fill out forms anywhere
  • Automated form fill reminders
  • Get rid of clipboards
  • Works on all devices - Phone, Tablet, Desktop
  • HIPAA & HL7 Compliant
  • Integrate with your EMR
  • We convert your forms to a digital format for you - for no extra charge
  • Easy for patients to use

Manage patient satisfaction

Communicate with patients when problems arise to improve patient happiness.

  • Keep your social media review scores high
  • Unaddressed issues in patient experience can result in lower patient satisfaction scores. We help you systematically address issues as soon as they arise, resulting in happier patients.
  • Respond to issues proactively with Lobbie’s easy-to-use communication tools

Simple remote
check-ins

Let your patients check in remotely to reduce front-desk workload and improve patient safety

  • Know which patients are at risk of not showing up
  • Location-Aware Check-In: Patients can check in when near the facility. Be assured that patients are near the facility when they're checking in.
  • Plan out your workday based on better data flow
  • Reduce missed appointments

Full telehealth support

Lobbie supports all common teleconferencing platforms, like Zoom, Doxy.me & many more.

  • Easy to use
  • HIPAA compliant
  • Works with the telehealth setup that you’re already using

Online form completion

Allow patients to fill out forms easily and securely - Happier patients, less hassle.

  • Reduce wasted time when patients show up without their forms
  • Patients can fill out forms anywhere
  • Automated form fill reminders
  • Get rid of clipboards
  • Works on all devices - Phone, Tablet, Desktop
  • HIPAA & HL7 Compliant
  • Integrate with your EMR
  • We convert your forms to a digital format for you - for no extra charge
  • Easy for patients to use

Appointment reminders

HIPAA Compliant appointment reminders to reduce cancellations and no-shows

  • SMS or Email
  • Reduce cancellations and no-shows, increase on-time appointments
  • Set it and forget it
  • HIPAA compliant

Full telehealth support

Lobbie supports all common teleconferencing platforms, like Zoom, Doxy.me, GoToMeeting, Microsoft Teams, Skype & many more.

  • Easy to use
  • HIPAA Compliant
  • Works with the telehealth setup that you’re already using

Appointment reminders

HIPAA Compliant appointment reminders to reduce cancellations and no-shows

  • SMS or Email
  • HIPAA Compliant
  • Set it and forget it
  • Reduce cancellations and no-shows, increase on-time appointments
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