Behavioral Health

Lobbie helps your simplify your behavioral health intake processes. Less time managing, more time for patients.

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World-class care starts from a solid intake process.

  • Text and email patients about their virtual or in-person visit, before and after appointments, to improve patient communication
  • Reduce front desk phone time and missed calls, with “smart” text and email appointment reminders, registration prompts, and other visit related announcements
  • Create customized reminders based on your patient demographics and behavior. 
  • Patients can confirm appointments via text/email to reduce phone calls. Our customers see a 90%+ read-rate within two (2) minutes of delivery of text messages
Stay connected with patients and keep them informed and on-time with email and text outreach prompts and alerts.
Lobbie gives you
the waiting room of the future:

No-Contact Intake

Lobbie’s No-Contact Intake allows patients to check in from wherever they feel most comfortable and safe—at home, in your parking lot or any designated waiting area.

No-Contact Intake also lets staff manage your office registration process remotely without needing to physically handle patients’ paperwork, ID cards, or insurance cards, helping to limit exposure and create safer in-person interactions for everyone.  

Streamline your operations by reducing redundant paper-based data entry and excessive administrative tasks!
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Online forms & registration

We convert all of your paper forms and documents to electronic versions, allowing patients to enter and verify their demographics and insurance data, and answer questions about their clinical history and health risks.

Lobbie helps you capture up-to-date and complete records and forms maintained by the patient!
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Appointments & OAM

Make it easy for patients to self-schedule appointments online, integrated with your EMR or patient management system.

Availability management lets patients find their available provider’s open slots in real time, 24/7.

Fill same day cancellations via our Open Appointment Management (OAM) tools to proactively keep your provider’s calendars optimized and full.
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Communication & Reminder automation

Reduce no-shows using our dynamic confirmation and reminder system. Text and email individual patients about their virtual or in-person visit pre- and -post appointments.

Patients respond to appointment reminders, prompts for registration, and other visit related announcements via “smart” text/email to reduce phone calls.

Stay connected with patients and keep them informed and on track with email and text outreach prompts and alerts.
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Analytics & Reporting

Lobbie provides robust analytics and reports that provide financial, operational and clinical insights.

Get a clear picture of your entire intake process. Track patient check-in volumes by location and staff member; Mobile pre-registration and in-office usage rates; average time to complete check-in, while gaining insight into how your staff is performing and more.

Lobbie is constantly adding new reports and metrics for monitoring and tracking and if requested, we can create custom analytics reports that pull the right data to answer your specific organizations  questions.
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Integration & Security

At Lobbie, privacy and security are our top priorities–not boxes to be checked. We have built a culture focused on safeguarding patient data at every level of our organization.

Lobbie’s HIPAA compliant Integration Manager
bi-directionally integrates seamlessly with the leading practice management systems and major EMR’s via HL7/FHIR and other standard protocols, as well as your Tele-Medicine tool (Zoom, etc).

Eliminate data transcription errors and excessive administrative tasks. Simplify staff workflow by eliminating redundant data entry into different host systems.

Keep your data flowing privately and securely with Lobbie!
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