While electronic medical records are now the standard for maintaining a patient's information, the forms that patients fill out in advance of an appointment are still predominantly paper in format. In this study we share the results of a moderately-sized survey that explores the shift towards digital intake forms, and broadly compare the findings to related research.
It seems like a no-brainer. Convert your forms into PDFs, put them on your web site and your patients will show up with competed forms and everything runs a bit smoother. However, it’s not working out like you expected. Patients don’t bring in completed forms or only bring in partially completed forms and they still must finish in the office. Appointments continue to get pushed back. The efficiency you were promised never materialized. Why?
If you want to get rid of clipboards and move to an online forms solution, you have a few choices. We've heard it can be hard to compare and is the comparison really apples to apples or apples to oranges? We did some research of three different ways to do online forms with features to try to help your review process.
We know that, especially after coronavirus, how patients communicate with medical professionals and their practices has changed drastically, but we here at Lobbie want to take that and streamline the process even further. Technological advancements and ONC rules have lowered the barriers to care and permit the patient experience to be easy, as it always should have been. Here are a few of the ways Lobbie is improving the patient experience:
The following action items have been used or suggested to decrease no-shows in clinics. While in many cases listed, the authors have done the best they can to isolate the preventative measure discussed, it does not allow us to estimate what the net effect would be when combining tactics. Patient Experience Management Systems have tools that can combine all the tactics for you, which will greatly reduce no-shows and cancellations.