Communication & Reminder automation

Lobbie’s confirmation and reminder system, makes your patient communication and scheduling easier and more effective, while keeping your patients informed and organized.

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Decrease no-shows and increase right-time appointments with email and text reminders.

Text and email patients about their virtual or in-person visit, before and after appointments, to improve patient communication
Reduce front desk phone time and missed calls, with “smart” text and email appointment reminders, registration prompts, and other visit related announcements
Create customized reminders based on your patient demographics and behavior.
Patients can confirm appointments via text/email to reduce phone calls. Our customers see a 90%+ read-rate within two (2) minutes of delivery of text messages

Stay connected with patients and keep them informed and on-time with email and text outreach prompts and alerts.

Reschedule appointments via SMS

Lobbie’s automated rescheduling tools are easy to use for both patients and the front desk.

Take the busywork out of rescheduling
Reschedule any patient who cancels
Decrease missed appointments
Keep your schedules full
Increase patient satisfaction

Fill cancelled time slots

Fully automated workflows for sending earlier appointment offers to matching patients.

Recapture lost revenue
Increase patient satisfaction
Balance practitioner workloads by sending patients to less-busy practitioners
Bring in most valuable appointments earlier

Online form completion

Allow patients to fill out forms easily and securely - Happier patients, less hassle.

Reduce wasted time when patients show up without their forms
Patients can fill out forms anywhere
Automated form fill reminders
Get rid of clipboards
Works on all devices - Phone, Tablet, Desktop
HIPAA & HL7 Compliant
Integrate with your EMR
We convert your forms to a digital format for you - for no extra charge
Easy for patients to use

Manage patient satisfaction

Communicate with patients when problems arise to improve patient happiness.

Keep your social media review scores high
Unaddressed issues in patient experience can result in lower patient satisfaction scores. We help you systematically address issues as soon as they arise, resulting in happier patients.

Respond to issues proactively with Lobbie’s easy-to-use communication tools

Simple remote
check-ins

Let your patients check in remotely to reduce front-desk workload and improve patient safety

Know which patients are at risk of not showing up
Location-Aware Check-In: Patients can check in when near the facility. Be assured that patients are near the facility when they're checking in.

Plan out your workday based on better data flow
Reduce missed appointments

Full telehealth support

Lobbie supports all common teleconferencing platforms, like Zoom, Doxy.me & many more.

Easy to use
HIPAA compliant

Works with the telehealth setup that you’re already using

Appointment reminders

HIPAA Compliant appointment reminders to reduce cancellations and no-shows

SMS or Email
Reduce cancellations and no-shows, increase on-time appointments

Set it and forget it
HIPAA compliant

Communication & Reminder automation

Decrease no-shows and increase right-time appointments with email and text reminders.

Text and email patients about their virtual or in-person visit, before and after appointments, to improve patient communication

Reduce front desk phone time and missed calls, with “smart” text and email appointment reminders, registration prompts, and other visit related announcements

Create customized reminders based on your patient demographics and behavior.

Patients can confirm appointments via text/email to reduce phone calls. Our customers see a 90%+ read-rate within two (2) minutes of delivery of text messages

Stay connected with patients and keep them informed and on-time with email and text outreach prompts and alerts.

Reschedule appointments via SMS

Take the busywork out of rescheduling

Reschedule any patient who cancels

Decrease missed appointments

Keep your schedules full

Increase patient satisfaction