Do More with Less Staff

Do more with less. Automate your enterprise (or system’s) intake process. Get rid of PDFs.

Lobbie specializes in providing mission-critical, customized infrastructure for Healthcare Systems.

Nobody likes paperwork, but that doesn’t change the need for information. That need places a burden on both patients and the practices that serve them. That burden can be big or small depending on the approach that is taken to gathering and maintaining patient information. Filling out forms has been an on-going irritation for patients and staff.

Over the last many decades, patients have been asked to come in early for appointments spending extra time, often in crowded waiting rooms, with a clipboard full of forms many of which require writing the same information over and over. Staff know that one patient with unfilled forms can slow down the schedule, creating delays, longer waits and extended work hours for everyone.

Want to do more with less?

The idea of emailing PDFs of forms to patients ahead of time was an interesting step in the effort to improve the process. In reality, it has simply shifted the organizational burden to the patient, causing them even more frustration. Now the patient has to find access to a printer, use their own paper supply and remember to bring the completed forms with them to the office. Leaving them on the kitchen table simply means they will repeat the whole process upon arrival creating delays in patient flow and more unhappy patients that follow.

In a world that has been online for decades, this whole process is simply ridiculous to the Gen Z and Millennial generations, who seek out “modern” healthcare providers. If a practice still uses paper forms, or requires printing, it’s easy to assume they are out of step with today’s world and that the care provided is as archaic as the systems they use. Other generations may feel the same, but express their feelings differently, or simply carry the burden with a grudge.

Streamline your patient intake process by ensuring that everyone receives the right forms at the right time.

  • Re-create electronic versions of all of your forms and docs (we will do this for you).
  • Patients are able to initially enter, and later verify or edit, their demographics and insurance data
  • Patients confidentially and efficiently answer questions about their clinical history and health risks, at their own pace and from anywhere they choose (home, work, their car, etc), instead of rushing through forms in your office
  • E-Sign and Consent Management - All consent forms, disclosure, privacy notices are dynamic and signed by patients electronically as often as you require (once, every six months or annually)
  • Pre-arrival – Expect 6 out of 10 patients or more to register before they arrive, using their smartphones or desktop computers
Lobbie allows you to spend more time with patients and less time managing forms and registration.
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